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Telecom NZ: Bye Bye Paul Reynolds

24 Feb 2010 07:09Share Investor
That squiggly new Telecom NZ logo is starting to look like the most prophetic image for a company's future, rather than representing "anything the customer wants" in a positive way it currently seems to be telling customers that we don't know what the hell we are doing, we don't really care and the future looks grim - for customers as well as Telecom.

Four XT outages since December have led to the resignations of Telecom's chief transformation officer, Frank Mount, and Alcatel-Lucent's New Zealand head, Steve Lowe and Telecom shareholders have so far seen the thick end of $15 million go south for compensation packages for lost XT coverage.




Article continued @ Share Investor Blog



c Share Investor 2010
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